YOUR EXPECTATION 

 

Fully engaging your teams into a new quality concept project...

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a quality concept is performant and efficient when all teams and other key stakeholders are fully engaged into the new tool's implementation and use but more importantly into a new phylosophical approach. You indeed expect this new concept to combine all teams' efforts and performance around a central quality and excellence axis. You are seeking external support to accompany your teams through this new phylosophy.

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Supporting your teams who demonstrate resistance against organizational changes generated by a recently-implemented quality project...

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and this unexpected behavior has a negative impact on your institutional climate and teams' performance. it becomes critical to react rapidely and "solutions-based" sessions would help them to better apprehend organisational changes, better visualize short-to-long-term benefits. These activities would them lead to their full engagement into your new " company culture".

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